PERFECT BASICS: VELVET
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Fast Shipping and Professional Packing
Our long-standing relationships with UPS FedEx DHL and other global carriers lets us offer various shipping options. Our warehouse staff is highly trained to pack your goods exactly according to the specifications we provide. Your goods will undergo a thorough examination and will be securely packaged before being shipped. Each day, we ship to thousands of customers in many countries. This shows how we're dedicated to being the largest retailer on the internet. Warehouses and distribution centers are located throughout Europe as well as in the USA.
Note: Orders containing more than one product are assigned a particular processing time dependent on the particular item.
We will carefully examine all products before they are shipped. The majority of orders will be sent within 48 hours. The expected delivery time is 3 to 7 days.
Returns
We are not able to manage the stock in our warehouse or factory. The actual inventory may fluctuate at any time. Be aware that your order may become unfulfilled after you place the order.
Our policy lasts for 30 days. If you have passed 30 days without a trace since the purchase however, we're unable to give an exchange or refund.
Your item must be in its original packaging and in good condition. It must also not be used. It should also be returned in its original packaging.
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