PERFECT BASICS: VELVET
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Prompt Delivery and Professional Packaging
We provide a variety of shipping options due to our long-standing relationships with UPS, FedEx and DHL. Our warehouse staff are highly trained and will pack your products in accordance with our exact and exact specifications. Your items are carefully inspected and properly secured before shipping. Everyday we deliver thousands of packages to customers from all over the world. This is an indication of our determination to become the biggest online retailer in the world. Both Europe and the USA have warehouses and distribution centers.
Note: Orders that contain more than one item will be assigned a different processing time for each item.
Before shipping We will inspect thoroughly the items you've purchased. Most orders are shipped within 48-hours. The delivery estimate is 3 to 7 days.
Returns
The inventory is constantly changing and we cannot fully manage it because many parties are involved, which includes our factory and warehouse. Stocks can be changed at any moment. Please be aware that it's possible that your order could be out of stock after you've placed your order.
Our policy is valid for 30 days. If you don't receive the product within 30 days, we're not able to provide a refund or an exchange.
To be eligible for a return your product must be unopened and in the same condition as you received it in. The item should be in the original packaging.
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