PERFECT BASICS: VELVET
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Fast Shipping with Professional Packaging
Our long-standing partnership with UPS FedEx DHL and other international carriers lets us offer an array of shipping services. Our warehouse personnel are well trained and will pack the items according to our precise and exact specifications. Before shipment, all items are carefully examined and securely secured. We ship to thousands clients every day from all over the world. This is a testament to our determination to become the largest online retailer worldwide. Both Europe as well as the USA have warehouses and distribution centers.
Note: Orders containing more than one item will be assigned a distinct processing time for each item.
Before shipping before shipping, we'll conduct a thorough inspection of the items you've ordered. The majority of orders today are shipped in 48 hours. The delivery time should be between 3 and 7 working days.
Returns
The inventory is constantly changing and we do not control it completely because several parties are involved, including our factory and warehouse. So the actual stock may change at any time. You may not receive your order once it's been placed.
The policy is for 30 days. If thirty days have passed after you bought your item, we will not be able to give you a refund or exchange.
To be considered eligible for return, it must be unopened and in the same condition as when you received it in. It should also be returned in the original packaging.
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